After growing up in the Title Insurance industry and working every single position, Brooke took a leap of faith the day after she gave birth to her son, Wilkes “Wilkie” Chang and took on a Title Company in order to bring her vision to life. Brooke worked 10+ years as a consultant for several successful local title agencies, and felt no one was client-focused to the point of offering to educate or advocate for consumers.In addition to that, she could not find a Title Representative that had enough knowledge to assist Realtors and Brokers throughout the transaction from start to finish – and even beyond; i.e. Claims, Affiliated Business Arrangements, Business Partnerships. Brooke has pledged to provide a seamless experience to Clients and Realtors/Brokers alike. I look forward to advocating for YOU through your next Sale, Purchase or Refi!
Brandy is widely recognized as one of Greater Orlando’s most respected and accomplished Closers and Escrow Officers. With over 22 years of hands-on experience in the title insurance industry, she has spent her career mastering every aspect of the closing process while working alongside some of the top Realtors and Brokers in the state—professionals who consistently rank within the top 1% of production in Florida.
Her depth of knowledge is matched by her precision, confidence, and calm under pressure. Brandy has worked every position within a title company, giving her a rare, end-to-end understanding of transactions from contract to close. This comprehensive background allows her to anticipate challenges before they arise and guide even the most complex files to a successful closing. When it comes to curative matters, Brandy is truly a force—thorough, strategic, and relentless in protecting our clients and ensuring clean, accurate results.
Equally important is her commitment to exceptional customer service. Brandy is known for her clear communication, responsiveness, and ability to make clients, agents, and lenders feel informed and supported every step of the way. We are incredibly grateful to have someone of Brandy’s caliber on our team. She is not only an expert closer—she is a trusted advisor, problem-solver, and advocate, and she is here for YOU every step of the way.
Paula Collins is a Florida title and escrow veteran and an absolute powerhouse in the title community. With nearly 30 years of experience, she is the senior-most employee at Apex Title Services and the foundation upon which our team has been built. Paula is widely known throughout the Orlando and Winter Haven markets as one of the very best customer service professionals in the industry, earning the trust and respect of Realtors, Brokers, lenders, and clients alike.
Her depth of knowledge spans every aspect of title and escrow, and she is not only an exceptional Closer and Escrow Officer, but also a true mentor. Paula has taught Brooke much of what she knows and continues to set the standard for excellence within our company. When Brooke took the leap to launch Apex Title Services, Paula was there from the beginning—instrumental in helping turn that vision into reality and paving the way for the team to grow and succeed.
What truly sets Paula apart is her ability to make people feel confident, supported, and understood, especially during complex or high-pressure transactions. Her warmth, sincerity, and relationship-driven approach make her a trusted partner and an invaluable asset to every deal. We are incredibly proud to have a title professional of Paula’s caliber on our team.
With five years of experience in title processing, escrow, and as a Licensed Title Agent, Nishaa Johnson brings a well-rounded and highly capable skill set to Apex Title Services. At our Orlando location, she serves as both a processor and Junior Closer, giving her hands-on involvement throughout the entire transaction. Her strong understanding of the full closing cycle—from initial contract through final funding—allows her to manage files with confidence, anticipate potential issues, and keep transactions moving smoothly.
Nishaa is especially known for her impeccable attention to detail and disciplined approach to every file she handles. She takes great care to ensure documents are accurate, deadlines are met, and all compliance requirements are followed precisely. Her ability to identify even the smallest discrepancies plays a critical role in protecting our clients, their investments, and the integrity of each transaction. Her work consistently reflects a commitment to excellence and accountability.
Beyond her technical expertise, Nishaa brings a calm, professional presence to every closing. She is trusted by agents, lenders, and clients alike for her clear communication, reliability, and genuine dedication to doing things the right way. Whether assisting with a straightforward refinance or supporting a more complex purchase, Nishaa helps ensure every closing is completed efficiently, accurately, and with the highest level of care.
With eight years of dedicated experience in the title industry, Michelle Barnes has truly mastered the art of title processing. Known for her meticulous approach and exceptional attention to detail, Michelle is a key member of the Apex Title Services team, particularly when it comes to managing high-stakes and complex transactions. She has worked closely alongside Senior Closer Brandy Valentin for years, supporting some of Central Florida’s top 1% elite Realtors with a level of service that consistently reflects professionalism, precision, and trust.
Michelle specializes in luxury and high-volume transactions, where expectations are elevated and accuracy is essential. She approaches every file with care, intention, and a commitment to getting it right the first time. Rather than rushing through the process, Michelle takes a thoughtful, methodical approach—ensuring that every step, from title review and document preparation to coordination and communication with all parties, is handled with precision. Even in a fast-paced environment, she maintains grace under pressure and tailors each experience to the unique needs of the agent and client.
What truly sets Michelle apart is her ability to deliver white-glove service at every touchpoint. She is known for “rolling out the red carpet” for clients, agents, and partners, creating a closing experience that feels seamless, elevated, and refined. Her calm demeanor, strong work ethic, and deep understanding of the title process make her an invaluable partner to Realtors and brokers who expect excellence—and appreciate a touch of class in every transaction.
Apex Title Services wants to be your title and real estate settlement service provider. We not only service the Winter Garden area, but the entire state of Florida.
When it comes to one of the most important transactions of your life, we sweat the small stuff so you don’t have to!
By giving each of our customers’ closings the personal attention it needs, and by providing all of the people involved in the transaction with amazing service, we hope to earn your business for years to come!
Let us know how we can help make your real estate transaction a done deal.
